Privacy Policy

Conviform a Trademark under ABN 94714141942

Conviform is committed to safeguarding your privacy. The Privacy Act 1998 (Cth) (Privacy Act), Australian Privacy Principles and any relevant registered privacy codes govern the way we must manage your personal information. This policy demonstrates how Conviform collects, uses and discloses the personal information we collect during your interaction with us.

Collection of Personal Information


Conviform collects and holds personal information about you (that is, information relating to an individual or which can be used to identify an individual), that is reasonably necessary for or related to our activities and the services we provide. The purposes for which your personal information is collected will usually be obvious at the time it is collected. Spin 360 collects personal information of individuals, adults, employees and stakeholders for the primary purposes of providing ecommerce services and advocating for the well-being, protection and security of person. Conviform will only use your personal information for the purpose it was collected or a reasonably expected or related secondary purpose.


Kinds of Information Collected

Kinds of personal information Conviform collects and holds may include your: name, gender, address, phone numbers, facsimile number, email address, date of birth, bank account details, credit card number, tax file number, Customer Reference Number, date of birth and/or other information relevant to providing you with services and/or identifying you.Additional specific information Conviform collects and holds about may include but not limited to their: name, former name, gender, address, date and place of birth, birth certificate, social preferences like languages spoken, photographs, videos of you and general information about you that assists us in providing individualised services.


Method of Collection

Personal information will generally be collected from you directly through the use of our standard forms, over the internet via our website which is hosted on web hosting platform Google, via email or written communication with you, or through a telephone conversation with you. We may also collect your public profile authorized by you from third party oAuth providers like Facebook, Twitter, Github etc. Photos and videos of work samples are collected at their Conviform login. There may be on occasion be instances where personal information about you will be collected indirectly because it is unreasonable or impractical to collect the personal information from you directly. We will usually notify you about these instances in advance, or where that is not possible, as soon as reasonably practicable after the information has been collected.


Failure to Provide Information

If you do not wish for your personal information to be collected you should discuss this with a Conviform. Conviform representative will act strictly in accordance with this policy and will be happy to discuss the reasons for seeking to collect your personal information. They will also discuss with you any consequences of not providing your personal information, or providing incomplete or inaccurate personal information, which may include an effect on what services Conviform can provide to you.

Use of Personal Information

Conviform takes seriously its obligations when dealing with your personal information. Conviform will collect, hold, and use that personal information for purposes associated with: providing ecommerce services that it intends to; providing you with information about our organisation, services and activities via letters, email, SMS and other centre or organisation communication channels; and requesting information from you about our organisation and services via surveys.

Direct Marketing

If Conviform has collected your information directly from you and we believe you reasonably expect us to, we will use or disclose your personal information to communicate directly with you to promote our services. Conviform will provide you with a way to easily opt out of receiving direct marketing messages, and will stop sending direct marketing communications if you ask us to.


Sensitive Information

In some circumstances Conviform may seek to collect personal information that is sensitive. This may include information such as your racial or ethnic origin or any cultural or religious requirements. We are also required by the Regulations to collect and hold details of your identity. We collect this information as it is reasonably necessary for ensuring the well-being, protection and security of you while using our services. Conviform will only collect your sensitive information with your consent and will ensure that it is stored securely in a reasonable effort and method that best fits the business. If you do not wish for your sensitive information to be collected by Conviform, you should discuss this with a Conviform representative. Spin 360 representatives will act strictly in accordance with this policy and will be happy to discuss the reasons for seeking to collect your sensitive information. They will also discuss with you any consequences of not providing your sensitive information which may include an effect on the services Conviform centre can provide to you.



Conviform will only disclose your personal information for the purpose it was collected or a reasonably expected or related secondary purpose. We may disclose personal information about you to: • third party service providers, who assist us in operating our business (including credit reporting bodies, collection agencies, legal advisors and technology service providers). We will take reasonable steps to ensure these service providers do not breach the Australian Privacy Principles. These providers may be based overseas or use overseas infrastructure to perform services for us, including but not limited to U.S.A., Singapore, India, Ireland and New Zealand. • a purchaser of the assets and operations of our business or a part of it, provided those assets and operations are purchased as a going concern • financial agencies or government regulators or family support agencies when we reasonably believe that you are at risk of significant harm. Conviform will not otherwise disclose personal information to a third party for any other purpose without your consent unless it is authorised or required by law.


Access and Correction

You may request access to your personal information. Ordinarily Conviform will require you to make a request for access in writing directed to Conviform Office. If at any time you believe that AgileStoryMap’s record of your personal information is incorrect, please let Conviform know. We will take reasonable steps to correct the information so that it is accurate, complete and up to date. In some circumstances which are prescribed by the Privacy Act, such as where to do so might put a person at risk of harm or have an unreasonable impact on the privacy of others, Conviform may decline access to personal information. If your request for access is denied, Conviform will tell you why.



If you access our website, we may collect additional personal information about you in the form of your IP address or domain name. Our website may contain links to other websites or analytical sites. We are not responsible for the privacy practices of linked websites and any linked websites are not subject to our privacy policies and procedures.


Information Storage and Security

Personal information collected by Conviform will be stored securely in paper form or electronically at a Conviform centre and/or at a Conviform Office or Web hosted site. Conviform may store, process or back-up your personal information on computer servers that are located overseas, including through third party service providers who assist us in operating our business. Only authorised employees from Conviform and third party service providers will have access to your information and this access will be structured in such a way as to ensure the use and disclosure as stated above. We will take reasonable steps to protect any personal information that we hold from unauthorised access, modification, misuse, loss and disclosure.


Amendments to this Privacy Statement

Conviform may change this Privacy Statement at any time without prior notice. When we do so, we will notify you of the changes by posting an updated version of the policy on our website. You should be subscribed to our newsletter or be part of the contacts for us to reach out to you with updates.


Privacy Act 1998 (Cth)

This notice is provided for your information and is not intended to limit or exclude your rights under the Privacy Act 1998 (Cth).


Complaints and Feedback

If you wish to make a complaint about a breach of the Privacy Act, Australian Privacy Principles or a privacy code that applies to us, please contact us as set out below and we will take reasonable steps to investigate the complaint and respond to you. If you are not happy with our response, you may complain directly to the Australian Information Commissioner.



If you have any queries or concerns about our privacy policy or the way we handle your personal information, please contact our Office at: Postal Address: Conviform, U228, 20-26 Orara Street, Waitara, NSW 2077 Email address: Telephone: + 61 02 9482 4616


More information

For more information about privacy in general, you can visit the Australian Information Commissioner’s website at